Privacy Policy

KDAD Privacy Policy

Kelli Dixon Academy of Dance (KDAD) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified or when you are sending us your personal details, then you can be assured that it will only be used in accordance with this privacy statement.

KDAD may change this policy by updating this page, therefore you should check back from time to time to ensure that you are happy with any changes. If we have access to a valid email address we will also inform you of changes via email.

How does KDAD collect information?

We ask every student or parent for information when they join KDAD. This is now done online and covers age, name, medical conditions.

At KDAD we try and be as transparent as we can regarding your data and how it might be used.

Why does KDAD collect data

At KDAD our students and teachers are all very important to us and to ensure we can provide the best possible service we ask for some basic information regarding health and age, this will help us deal with medical issues quickly, it helps us find the best classes for our students and it ensures we know who to contact in an emergency.

We also like to put on shows where ever possible and to do this we must have certain information that we share with local authorities to help safeguard everyone involved, especially the children.

How do we protect your privacy

We will treat all your information as private and confidential (although we reserve the right to disclose this information in certain circumstances).

We confirm that any of your information will be held securely and in accordance with the registration that we have with the Data Commissioner’s Office, as well as any other relevant data protection or privacy legislation.

We may hold your information on third-party cloud-based data storage. We require that all third parties we interact with treat your information as carefully and confidentially as we do and that all are fully compliant with the new GDPR regulations set out in 2018.

We will meet our obligations to provide the police or any other regulatory or government authority investigating suspected illegal activities with your personal information or any other information we obtain about you.

You agree to us using your information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2018.

We will not keep your information processed by us for any purpose or purposes for longer than is necessary. Under data protection legislation you have the right to access information held about you.

Google Analytics and Cookies

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

KDAD may at times use other cookies to better the users experience while visiting the website.

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

If at any point you no longer wish us to hold your personal information or you would like to review or change your personal data, please feel free to contact our Data Controller, Kelli Dixon ([email protected])

 

3rd Party Policies

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):

Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.

Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.

Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.

Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.

We collect information about you during the checkout process on our store.

WooCommerce

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example Stripe

Stripe Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. This information will be subject to Stripes own Privacy policy and data controls as described on their site.

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